Privacy Policy

1. Introduction

On Time Power (ontimepower.com) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our Smart EV scooty solutions for eco-friendly, efficient, and modern rides and our complete solar services including installation, cleaning, and maintenance for sustainable energy.

By using our services, you consent to the practices described in this policy. We comply with India's Information Technology Act, 2000 and DPDP Act 2023 for data protection.

2. Information We Collect

• Personal details: name, email, phone number, address for EV scooty bookings and solar service requests
• Service data: EV scooty ride history, solar panel specifications, maintenance schedules
• Technical info: IP address, browser type, device info, cookies for analytics
• Payment details: processed securely via third-party gateways (not stored by us)

3. How We Use Your Information

• Deliver Smart EV scooty services: rentals, maintenance, ride optimization
• Complete solar services: installation, cleaning, maintenance scheduling
• Communications: service updates, offers, billing notifications (opt-out available)
• Security: fraud prevention, account protection, legal compliance

4. Smart EV Scooty Services

For our Smart EV scooty solutions for eco-friendly, efficient, and modern rides, we collect ride data, location (with consent), battery usage, and service history to ensure safety, optimal performance, and timely maintenance.

5. Complete Solar Services

For our complete solar services including installation, cleaning, and maintenance, we collect installation details, performance metrics, and maintenance schedules to deliver sustainable energy solutions and preventive upkeep.

6. Data Security

We implement industry-standard security measures including SSL encryption, firewalls, secure servers, and regular security audits to protect your data from unauthorized access or breaches.

Our hosting complies with ISO 27001 standards and Indian data localization requirements.

7. Your Rights (DPDP Act Compliance)

• Access, correct, or delete your personal data upon request
• Withdraw consent for data processing
• Opt-out of marketing communications anytime
• Right to data portability and grievance redressal

10. Contact Us

Questions about this policy? Email us at info@ontimepower.com or use our contact form on ontimepower.com. We'll respond within 7 business days.